A volunteer in the Gorleston CCTV Control Room could offer help and support in a number of ways:
- Use the CCTV System to monitor the area covered by the cameras.
- Direct Police Officers and shop security staff to incidents using the shop link radio system.
- Maintain records in-line with set procedures.
- Adhere to and promote the policy and standards of Norfolk Constabulary and Gorleston CCTV.
- Basic numeracy and literacy skills.
- The ability to work as part of a team.
- Ability to work with the minimum supervision.
- Good communication skills.
- Experience of using a computer system.
If you would like to join the team then please provide your contact details and we will then send you and application pack. Or email firstname.lastname@example.org. Over 18′s only, please.
Once an informal interview has taken place and the vetting is through then you, as a volunteer, will be given full training.
Gorleston CCTV has a team of 16 volunteers who give up their free time to operate the cameras which work in and around Gorleston Town centre. They spend a few hours a week watching the cameras and being in direct contact with the Police and shops via radio, they are fully trained to a high standard. We do like a commitment of at least 3 hours per week.
We operate within a very rewarding and challenging environment. Depending on the nature of the role, volunteering with Gorleston CCTV can offer you:
- Personal development and achievement.
- New and improved skills.
- A chance to meet new people.
- Additional training.
- An opportunity to make a positive contribution to your neighbourhood and local community.
We understand that your time is valuable but there are many reasons for volunteering. Few opportunities will have such an impact on your local community.
The social side
Meeting like minded people who enjoy helping the town to become a far better place is brilliant.
When a shift takes over from another there is always a few minutes ‘catch up’ and exchange of information. Also we have a laugh. We can’t live without laughs. Better than any medicine. Social gatherings are on the cards. At the pub or another volunteer’s house just to have time away from the monitors to have a glass of wine or a beer and to exchange ideas and thoughts.
The exciting times
A call comes through from one of the shops that are on the Town Link Radio that they have a suspected shoplifter on their premises. A description comes through and then as CCTV operators we pick up the suspects on the cameras and then follow their progress – alerting other shopkeepers, via the shop link radio, that the alleged suspect has then entered their premises.
Again, we watch for their progress. The adrenalin is pumping. Can we spot them as they leave the shop – where will they go next? What is their next action going to be? Can we pre-empt their next thoughts and be one step ahead?
A fight breaks out at a pub. We call for Police presence but all the time recording the goings on. Who started the punch up and why? Is anyone going to be seriously hurt? The adrenalin is pumping even more. Maybe an accident happens or someone falls over.
We are there to help via monitoring the situation and calling the emergency services, if needed, and guiding them to the location. Therefore we are helping people in need.
Helping the Police
By becoming a CCTV Operator this enables our Police to have more time on the beat. By being the eyes of the town it means that our Boys and Girls in Blue can be out there doing what they initially joined up to do – helping the general public.